we are committed to providing you with the highest quality products and customer service We give all our precious clients a 2 weeks money-back guarantee. However, due to the nature of the merchandise, which are controlled medications in many countries, there is a need for some guidelines to be followed.
The Following are instances where a client can apply for repayment:
Cancellation: If a client cancels the order within 3 hours of making the payment. Once the payment has been made and the order has been forwarded to the Shipping Department, no repayment can be issued.
Non-Reception: If a purchase order has not been received by the client within 5 days of processing the payment, the client can apply for a refund. However, the following non-reception cases will not be refunded:
The client changed his/her address.
-The client provided the wrong address.
-The order arrived at the right address, but there was no one to claim it.
-The order arrived at the right address, but someone else claimed it.
Ineffective products: We do our maximum best to provide high quality products for our precious clients, but still if a customer claims that the products he/she received are ineffective, the client can apply for a refund, given that the client provides us with the following:
A clear picture of the lab tests report.
A clear picture of the products.
A clear picture of the package (Envelop, box, etc.).
Proof of Payment (Electronic or physical receipt)
Note: A refund may take up to 7 business days depending on the credit card processing company policies, and the policies of the corresponding banks the customer used.
Payments made through Zelle, Cashapp, or BitCoin can be refunded within 1-2 business days upon completion of the investigation.